Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, book an appointment, or contact us for support.

  • Personal information (name, email address, phone number)
  • Pet information (name, breed, age, medical history)
  • Payment information (processed securely through third-party providers)
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send appointment reminders and service updates
  • Respond to your comments and questions
  • Improve our services and develop new features

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Request a copy of your data

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@peoplenpets.com
  • Phone: +91 98320 86342
  • Address: Meghnath Saha, Sarini, Pradhan Nagar, Siliguri, West Bengal 734003