1. Acceptance of Terms

By accessing and using People n Pets services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services

People n Pets provides pet grooming, veterinary services, and pet food delivery in Siliguri, West Bengal. Our services include:

• Pet grooming and parlour services
• Veterinary consultations and treatments
• Pet food and supplies delivery
• Pet health and wellness advice

3. Appointments and Bookings

• Appointments must be booked in advance
• Cancellations must be made at least 24 hours before the scheduled appointment
• Late arrivals may result in shortened service time or rescheduling
• We reserve the right to refuse service to aggressive or unwell pets

4. Payment Terms

• Payment is due at the time of service
• We accept cash payments (Cash on Delivery for products)
• Prices are subject to change without notice
• Additional charges may apply for special requests or emergency services

5. Pet Owner Responsibilities

• Provide accurate information about your pet's health and behavior
• Ensure your pet is up-to-date on vaccinations
• Inform us of any medical conditions or special needs
• Supervise your pet during visits when required

6. Liability

While we take every precaution to ensure the safety and well-being of your pet, People n Pets shall not be liable for any injury, illness, or death of pets except in cases of proven negligence on our part.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

8. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

9. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: info@peoplenpets.com
• Phone: +91 98320 86342
• Address: Meghnath Saha, Sarini, Pradhan Nagar, Siliguri, West Bengal 734003